Frequently asked questions

Nexpay business account Frequently Asked Questions

General questions about Nexpay

Does Nexpay offer business accounts?

Yes, we do offer business accounts suited for many industries. More information about our business account features can be found on our homepage: paynexpay.com.

Does Nexpay offer personal accounts?

Yes, we offer to open an account for individuals. More information about our personal account features can be found at this link: paynexpay.com/personal

Where can I find more information about pricing?

You can check the pricing for the business and private Nexpay accounts at this link: paynexpay.com/fees

For which country's citizens can you open an account?

You can check the list of countries where we provide services for businesses and the list of countries where we provide services for private individuals. Please note that these lists are only indicative. The fact that a country is mentioned on these lists doesn't guarantee account opening. This is only one of the criteria which we assess when evaluating potential clients.

Which industries or activities do you support?

We support many industries (such as crypto, gaming, gambling, forex, e-commerce etc.), however there are some that we are not able to work with. You can check the list of prohibited and high risk industries. Please note that this list is only indicative, and we reserve the right to update it at any time without notice. The fact that an industry isn't mentioned on this list, doesn't guarantee account opening. This is only one of the criteria which we need to assess when we are evaluating potential clients.

Does Nexpay have a license?

Yes, UAB NexPay (registration code 304708124) is an authorized Electronic Money Institution (EMI) holding a license from the Bank of Lithuania (license No. 18).

Will my funds be secure at Nexpay?

Yes, the funds are held at a segregated clients account at the Central Bank of Lithuania, giving you a high level of security.

Sign up process

How do I sign up for Nexpay?

You can sign up at this link: paynexpay.com/register/signup. You will have to confirm your email address first, and then you will be able to fill the signup questionnaire. After you have submitted your questionnaire, our team will review your information and decide whether we can open an account for you.

What information do I need to open an account with you?

You need various information about your company, as well as information about the structure and owners of the business. More specific information is in the information checklist for business account signup.

How fast is the signup process?

It depends on the complexity of the application. Our specialists are in constant communications with our clients in order to ensure the highest quality of service and to be able to open the accounts as soon as possible.

Features

Will my IBAN be registered as Lithuanian?

Yes, we issue Lithuanian IBAN accounts. They have the same possibilities as any other EU IBAN account.

Does Nexpay have an API?

Yes, Nexpay offers an API for full integration of our services. You can find all the documentation here: paynexpay.com/api/.

Does Nexpay offer SEPA instant?

No, we only offer regular SEPA. Most of the payments will be processed during the next working day, if you submit the payment till 16:00.

Do you offer SWIFT?

No, we don't offer SWIFT just yet. We are looking to improve our services and add new payment options all the time, so please check back after some time.

Do you offer payment cards?

No, we don't offer payment cards at the moment, but we are working to add them.

Problems

I have an Issue with logging in. What to do if two factor authentication doesn't work?

If there is an issue with the authentication, please contact [email protected] and we will help you.

I have other issues with my account.

Please contact [email protected] and we will help you.

Referral/Partner program

Does Nexpay have a Partner program?

Yes, Nexpay offers attractive revenue share agreements for our partners that refer clients to us.

What are the terms for the Nexpay partner program?

We offer a 3 year revenue share model with competitive commissions for each client that you refer. Please get in touch with us to find out more details.

How can I sign up for the Nexpay partner program?

Send an email to [email protected] with a bit of information about your business and the clients you're looking to refer to us. We will send you a referral agreement to review and complete. After that's done we will issue you with a unique referral link and start making automatic monthly payouts for referred clients.

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