Account Manager

Latvia - Riga
from 2100 EUR/month
Business Team

Nexpay is one of the fastest-growing fintech companies in the Baltics providing banking services for digital businesses. Since 2017 we have opened more than 600 business accounts and our clients have transacted more than €7bn.

With offices in Riga and Vilnius, the team is rapidly growing and we are looking for an Account Manager to join our Business Team. Working here, you will be part of a dynamic mix of people with different backgrounds, skills, experiences, and passionate minds.


Become a part of Nexpay, where every day is dynamic, transparency and ownership are valued, and we're committed to building the strongest Compliance culture. Join us and be a key player in our journey to success! 🚀

As an Account Manager in this role, you will:

  • Have daily direct communication with the clients (e-mails, chats, calls, face to face meetings, etc.)

  • Participate in sales campaigns and events

  • Recognize customer needs, leverage unique selling points, negotiate service terms and conditions

  • Advise our customers regarding products and services

  • Achieve the set sales targets

  • Maintain and update the client database

  • Act as a point of contact for the client and facilitate dialogue between them and the different departments in finance, compliance, operations, marketing

  • Be responsible for welcoming customers, clarifying customer needs, assisting with onboarding, and providing service according to Nexpay customer service standards and procedures

  • Anticipate client needs, the challenges they face, and work with the internal team to develop action plans for addressing issues and ideas that drive innovation and best practices.


What we’re looking for:

  • 2+ years of experience preferably within a regulated entity in a similar role in a banking, payments, sales

  • Higher education: Business management, Economics, or other related would be an advantage

  • Previous experience in practical sales and/or consulting in the B2B sector

  • Experience in the Banking / Fintech / Crypto/ Gaming industry is considered as a big advantage

  • Proven track record of meeting and exceeding targets

  • Excellent communication and negotiation skills and ability to convey complex information in a clear, understandable way

  • Ability to challenge established norms and proactively seek improvements and better solutions

  • Experience working in a fast-paced environment

  • Fluent English language skills. Other languages are seen as an advantage

  • A customer-oriented attitude, attention to detail, organized approach and strong problem solving

  • Dedicated, motivated, and confident personality driven by personal achievements and accomplishments

  • Strategic and analytical thinking

  • Ability to prioritize own workload and work with minimum supervision


We Offer:

  • Gross salary between 2100 EUR and 2600 EUR per month based on qualification + KPI bonus system

  • Private health insurance

  • Equity options

  • Hybrid work model

  • More days off: 4 additional sick-days paid by company

  • Training budget for up to 2000 Eur

  • Opportunity for personal & professional growth while creating a globally relevant company in the fintech market

  • Free delicious snacks, coffee, tea & fruits in the office


Only selected candidates will be contacted by our HR team.

If you would like to see more about our office life & culture – we invite you to check our LinkedIn page: www.linkedin.com/company/paynexpay/

All our other career opportunities can be found here: www.paynexpay.recruitee.com/. If you did not find a suitable position among current job openings, please send your resume to [email protected] for future opportunities at Nexpay.

Important information: by submitting your CV and other personal data, you consent that Nexpay, UAB (304708124, Sporto g. 7A, Vilnius), would process your personal data in regards to the recruitment process. You can revoke your consent by contacting [email protected].