Account Manager

Location: Riga, Latvia or Vilnius, Lithuania • Full time

Nexpay is one of the fastest-growing fintech companies in the Baltics providing a premium payments service for the digital assets industry (
With offices in Vilnius and Riga, the team is rapidly growing and we are looking for new team members. Working here, you will be part of a dynamic mix of people with different backgrounds, skills, experiences, and passionate minds.

As an Account Manager you will:

You will be responsible to include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Manage and develop client accounts to initiate and maintain favourable relationship with clients.

Key responsibilities

  • To recognize customer needs, create offers with unique selling points, negotiate service terms and conditions;
  • To advise our customers regarding products and services;
  • To achieve the set sales targets and establish sustainable customer relations;
  • To maintain and update the client database.
  • Act as a single point of contact for the merchant and facilitate dialogue between them and the different departments in finance, compliance, operations, marketing.
  • Responsible for welcoming customers, clarifying customer needs, assisting with onboarding, and providing service according to Nexpay customer service standards and procedures;
  • Anticipate client needs, the challenges they face, and work with the internal team to develop action plans for addressing issues and ideas that drive innovation and best practices

Your Profile

  • Passion for providing the best client experience;
  • Excellent communication skills, the ability to persuade and voice your opinion;
  • Dedicated, motivated, and confident personality driven by personal achievements and accomplishments;
  • Previous experience in practical sales and/or consulting in the B2B sector;
  • Strategic and analytical thinking
  • Results-driven, eager to beat targets
  • Ability to prioritize own workload and work with minimum supervision
  • To be able to challenge established norms and proactively seek improvements and better solutions


  • 1+ years’ experience preferably within a regulated entity in a similar role in a banking, payments
  • Higher education: Business management, Economy, or other would be an advantage
  • Experience working in a fast-paced environment
  • Excellent written communication skills and ability to convey complex information in a clear, understandable way for the audience
  • Fluency in English. Other languages are seen as an advantage

We Offer

  • Gross salary between 2100 EUR and 2600 EUR per month based on qualification
  • A unique opportunity to participate in creating a globally relevant company in the fintech market
  • Health insurance
  • Equity options
  • Partial remote flexibility
  • Training and development programs

If you are interested, please send your CV [email protected]

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