Product
Industries
Pricing
Referral

FAQ - Frequently Asked Questions

General

Registration

General

Registration

Accounts

Payments

Security

Other

Services

Product
Industries
Pricing
API
Referrals

Resources

FAQ
News room
Blog

Company

About us
Trust center
Our licenses
Careers

Legal

Business T&C
Individuals T&C
Privacy policy
Complaint policy
Your EU payments rights
Fraud prevention
Report violation

For any inquiries regarding the company, product, pricing, security, or privacy kindly direct your questions to [email protected]
UAB NexPay (registration code 304708124) is an authorized Electronic Money Institution (EMI) holding a license from the Bank of Lithuania ( license No. 18).

FAQ - Frequently Asked Questions

General

Is Nexpay a licensed company?

What types of accounts Nexpay offers?

Which countries does Nexpay work with?

What industries does Nexpay work with?

Does Nexpay issue virtual or dedicated IBANs?

What payment flows does Nexpay support?

Registration

What onboarding procedure consist of?

How long does onboarding take?

Accounts

How many IBANs a client is allowed to have?

Does Nexpay have a multicurrency account?

What types of accounts does Nexpay support?

Does Nexpay have any commission management features?

Payments

What payment methods are available at Nexpay?

What are recurring payments?

What are batch payments?

What currencies Nexpay processes?

How to make a SEPA Instant payment, and what are the rules?

What is the SEPA payment execution time?

What is the SWIFT payment execution time?

What fee type is used for SWIFT payments?

Where to find payment details to make a bank deposit?

How can I get a copy of the SWIFT message?

What are scheduled payments?

Security

What basic security rules should I follow?

Does Nexpay use 2FA?

Does Nexpay do verification of payee?

Other

What is Multilogin and how to use it?

What is Multisign and how to use it?